Cancellation & Returns Policy

Returns, Refunds and Exchanges.

If you change your mind about your purchase, please return the unused goods to us with the original order reference within 30 days and we will offer you an refund, exchange or a credit note. This does not affect your statutory consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or wrongly described.

How To Return An Item:


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please contact our admin department via this page 
Contact information to request a refund, exchange

  or replacement

2. Deliver or Mail your returned item to:
    Park Supplies
    Returns Department
    Park Cross
    Stradbally
    County Laois
    Ireland
 


3. Include in your package a signed letter stating the reason for your return quoting the original
    order.

Return Exceptions

Some items can not be returned if they are opened, ie liquids, cutting tools, headwear, etc.

Merchandise that has been used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 
 
Missing parts or Damaged items must be reported with 2 days of receipt of delivery to admin@parksupplies.ie